Last updated: 27 June 2025
Welcome to Mushroom Magic! By accessing and using our website (https://mushroommagic.co.za), you agree to be bound by the following Terms and Conditions. Please read them carefully before purchasing any products or using our services.
Mushroom Magic is a South African-based natural wellness brand offering supplements and medicinal mushrooms for cognitive health, immune support, and holistic well-being.
All products sold on this website are intended for adult use only and are not intended to diagnose, treat, cure, or prevent any disease. Always consult with your healthcare provider before using any new supplement, especially if pregnant, breastfeeding, or under medical supervision.
Our products are:
Natural dietary supplements, not medications.
Meant to support general wellness and are not a substitute for professional medical advice.
Manufactured and packaged according to industry standards.
We do not make claims of curing or preventing medical conditions and are not liable for outcomes resulting from improper or off-label use.
All orders are subject to availability and confirmation. Prices are listed in South African Rand (ZAR) and are inclusive of VAT where applicable. We reserve the right to refuse or cancel orders at our discretion.
Accepted payment methods include:
Credit/Debit Cards
EFT (Electronic Funds Transfer)
Secure payment gateways (as listed during checkout)
We ship across South Africa using reliable courier services. Delivery timelines typically range from 2 to 5 working days depending on location.
Shipping delays caused by factors beyond our control (e.g., public holidays, courier disruptions) do not constitute grounds for cancellation or refunds.
We want you to be completely satisfied with your order. However, due to the nature of our products (dietary supplements and consumables), we do not accept returns or offer refunds on opened or used products, in accordance with the Consumer Protection Act (CPA) and industry regulations.
Returns will only be accepted if:
The item is unopened, unused, and in original packaging.
You notify us within 7 days of delivery.
The item is damaged or defective on arrival.
To initiate a return, please contact us at info@mushroommagic.co.za with your order number and reason for return.
We respect your privacy. Any personal data collected during your interaction with our site is handled according to our Privacy Policy, which outlines how your data is collected, used, and protected.
All content on this website (text, images, branding, logos, product descriptions) is the property of Mushroom Magic and may not be reproduced, distributed, or used without written consent.
Mushroom Magic shall not be liable for any direct or indirect damages arising from the use or misuse of any product purchased through our website. It is your responsibility to use all products safely and as directed.
This website operates under the laws of the Republic of South Africa. By using our website, you consent to the jurisdiction of South African courts in the event of any legal dispute.
We reserve the right to update or change these Terms and Conditions at any time. Please review them periodically for any changes. Continued use of the site constitutes acceptance of any updates.
Questions?
Email us at: info@mushroommagic.co.za
We’re here to help!
